Welcome to Pure Spruce. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our websites (www.purespruce.com) or services, purchasing our products, or interacting with us in any way, you agree to the terms outlined in this policy. We encourage you to review this Privacy Policy regularly to stay informed about our practices.

Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services.

a. Personal Information

• Contact Information: Name, email address, billing and shipping addresses, and phone number.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Account Information: Username, password, and other login credentials.
• Purchase Information: Details about your orders, such as products purchased, date, and payment method.

b. Non-Personal Information

• Device Information: Information about your web browser, IP address, time zone, and cookies installed on your device.
• Usage Data: Information about your interactions with our websites, such as pages visited and links clicked.
• Location Information: Data derived from your IP address or other location-based technologies.

c. Cookies and Tracking Technologies

• Cookies: Small data files stored on your device that remember your preferences and activity.
• Web Beacons: Electronic images used to monitor user navigation.

2. How We Use Your Information

We use the information collected for the following purposes:

a. To Provide and Improve Services

• Process and fulfill orders, including payment processing and shipping.
• Personalize your experience and optimize website functionality.
• Analyze website usage and improve our offerings.

b. To Communicate with You

• Send transactional emails, such as order confirmations and updates.
• Provide customer support and respond to inquiries.
• Share promotional materials and offers, subject to your preferences.

c. To Ensure Security

• Detect and prevent fraud or unauthorized activities.
• Protect our rights, property, and safety, as well as those of our customers.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information as follows:

a. Service Providers

We share your information with trusted third-party service providers for payment processing, order fulfillment, website hosting, and marketing. These providers are contractually obligated to protect your data and use it only for specified purposes.

b. Legal Requirements

We may disclose your information if required by law or to comply with legal obligations, such as responding to court orders or subpoenas.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

d. Protection of Rights

We may share your information to protect the rights, property, or safety of Pure Spruce, our customers, or others.

4. Your Rights and Choices

a. Access and Update

You have the right to access and update your personal information. Contact us at support@purespruce.com to make changes.

b. Opt-Out

You may opt out of receiving promotional emails by following the unsubscribe link in those emails or contacting us directly. Note that you may still receive transactional communications.

c. Cookies

Manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.

d. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

5. Data Security

We take reasonable measures to protect your information, including:

• Encryption: Protecting sensitive data during transmission.
• Access Controls: Restricting access to personal data to authorized personnel.
• Monitoring: Regularly reviewing systems for vulnerabilities.

Despite these measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the data.

7. International Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information remains protected in accordance with this policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the new effective date. We encourage you to review this policy periodically.

Terms and Conditions

Welcome to Pure Spruce. These Terms and Conditions (“Terms”) govern your access to and use of our website (www.purespruce.com), products, and services. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree, please refrain from using our services.

1. Use of the Website

• You must be at least 18 years old or have the consent of a legal guardian to use our website and services.
• You agree to use the website for lawful purposes only and in a way that does not infringe on the rights of others.
• Unauthorized use of the website, including attempts to access restricted areas, distribute malicious content, or compromise its functionality, is strictly prohibited.

2. Intellectual Property

• All content on the website, including text, images, logos, and design, is the intellectual property of Pure Spruce or its licensors. It is protected by copyright, trademark, and other applicable laws.
• You may not reproduce, distribute, or modify any content from the website without prior written consent from Pure Spruce.

3. Product and Service Descriptions

• We make every effort to ensure that product descriptions, pricing, and availability are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
• All products are subject to availability, and we reserve the right to discontinue any product at any time.

4. Payment and Billing

• By providing payment information, you represent that you are authorized to use the payment method.
• All prices are listed in [currency] and are subject to change without notice.
• You agree to pay all charges incurred through your account, including applicable taxes and shipping fees.

5. Returns and Refunds

• Our return and refund policy is outlined in a separate section accessible here. Please review it carefully before making a purchase.

6. Limitation of Liability

• Pure Spruce is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or our products.
• We do not guarantee that the website will be uninterrupted, error-free, or free from harmful components.
• Your use of the website and products is at your own risk.

7. Third-Party Links

• The website may contain links to third-party websites. These links are provided for your convenience, and Pure Spruce does not endorse or assume responsibility for the content or practices of these websites.
• You access third-party websites at your own risk and should review their terms and privacy policies.

8. Termination

• We reserve the right to terminate or suspend your access to the website or services at any time, without prior notice, if you violate these Terms or engage in unlawful activity.

9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the new effective date. By continuing to use the website and services after changes are made, you agree to the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us:

Pure Spruce
Email: support@purespruce.com